Shipping

Pickup is welcomed instore during opening hours and is the only free shipping option in the checkout of the online shop. If you are choosing free shipping it means it is for store pickup only or you are waiting for a delivery quote from us. If the item is large please call ahead so we can have it ready for collection and help to load it.

If you want to secure your item as there are no relevant delivery options you can select the free instore pickup shipping option, purchase online and then organise your own transport or obtain a quote from us for a third party courier/removalist post purchase.

For smaller items we can pack and then send anywhere via Auspost or other appropriate courier. Items are wrapped in bubblewrap, and custom boxed with foam chips. We charge for materials and staff time spent packing so please be aware that Auspost and similar stickers on your package regarding the price of actually sending the item will be less as we have costs involved as well. We do not aim to make any profit on packing and sending, just the associated costs, so please contact us for a quote.

There are shipping options for most major metropolitan cities to ground floor with reasonable access and no flights of stairs. Prices are for a 30km radius around the CBD. For regional areas or if there are flights of stairs please contact us for a quote. 

There is the Sydney Metro local delivery option in the website checkout for a 30km radius from the shop. The fee is a flat rate of $100 for one item up to a van full of purchases as long as access is reasonable (ie items fit through doorways, few stairs and not long distances carrying on foot). For larger, heavier and more awkward items since the delivery is made by one person help needs to be provided at the destination to assist the delivery driver. If help cannot be provided with larger items please contact us for a quote for an additional person to attend.

If we are arranging a delivery quote for areas outside metro areas and you decide to go ahead, we provide the carriers details. You deal directly with them, make appropriate arrangements and this reduces any miscommunications as we are not an intermediary. Whilst we may obtain a quote on your behalf, please satisfy yourself as to the carriers suitability before engaging their services, as we are not responsible for your items once they have left the shop.

All prices given here are to be used as a guide only so please contact us if you require a firm quote.